Welcome to Week 1 of our new series, “Beyond The Chair”. We discuss issues facing today’s dental practice owner, and how to stay competitive in your market. Our discussion this week focuses on how to beat Corporate Dentistry (even if they’re not in your neighborhood yet) at its own game and remain competitive in your market. This week, here’s what you’ll […]

Every dentist hopes that the each year is better than the next, but unfortunately that is not how it usually goes. You set lofty goals, but have no real idea what your current numbers are, so hitting those goals is a moving, invisible target. Remember, you can’t manage what you don’t track and 99% of dentists are not tracking their […]

Guest Post By Dr. David Moffet, The Ultimate Patient Experience In the delivery of World Class Dental Customer Service the most important outcome, or measure, is really quite simple. A successful dental practice must have one hundred percent of its scheduled appointments kept and attended by the patients who make those appointments. Any time that we have appointments missed or […]

Guest Post by Jayne Bandy, Founder of Dental Phone Excellence You don’t know why or how to stop it but you are seeing an increase in the number of cancelled appointments. What is going wrong? This is a problem happening in many Dental Practices. It is a problem that needs to be looked at very carefully before it gets out of […]

Guest Post by Jayne Bandy, Founder of Dental Phone Excellence *** I was online reading a post on a Dental Front Office social media page. The dilemma was the patient who cannot make their mind up when they are given an appointment time. My answer is if this is happening then *you* are making it happen and not your patient. Do […]

BLOG AUTHOR: Wendy Briggs, RDH I have received many questions about this new code, When is it appropriate to use it? What will insurance cover? What are the limitations we have when billing with this code? All important questions, that I will cover in this video blog. What I find interesting about this code is that it is in the […]

Welcome to Week 2 of our new series, “Beyond The Chair”. We discuss issues facing the modern small practice owner, and how to stay competitive in your market. Our discussion this week focuses on how to beat your competition and Corporate Dentistry at its own game and remain competitive in your market. This week, here’s what you’ll learn: The one […]

REPORTED BY THE ASSOCIATED PRESS By JEFF DONN HOLMDEL, N.J. (AP) — It’s one of the most universal recommendations in all of public health: Floss daily to prevent gum disease and cavities. Except there’s little proof that flossing works. Still, the federal government, dental organizations and manufacturers of floss have pushed the practice for decades. Dentists provide samples to their […]