Evolve Or Die: Is Your Dental Practice The Next Kmart or Amazon?

“Success is a lousy teacher. It seduces smart people into thinking they can’t lose.” -Bill Gates Kodak. Kmart. Blockbuster Video. Three companies that were once at the top of their respective industries. And now, they’re a little more than the butt of a joke or punchline to a cautionary tale…one that revolves around corporate complacency and the belief that once… Read More »

The Easiest Way To Build A Big Practice Of Loyal Patients

Guest Post By Dr. David Moffet, The Ultimate Patient Experience By the time this blog hits the newsstands the second US Presidential debate will have been run, done, and won. I’m writing this now, pre-debate. With a smile on my face. Because as I was out on my morning walk this morning I was in two minds as to whether… Read More »

The Need For Improvement Must Always Be A Constant

Guest Post By Dr. David Moffet, The Ultimate Patient Experience *** “One of the major reasons that businesses do not implement change into their customer service systems is their belief that the cost of change will be greater than the cost of making no changes. Which is false science. And illogical. But it is a belief trotted out time and… Read More »

“Beyond The Chair” (Part 2 of 3): “Learn What The Big Players (who attract the most Implant cases) Are Doing, And How You Can Get Those Patients To Choose You As Their “Go-to” Dentist!”

Welcome to this week’s episode of “Beyond The Chair”, where we discuss issues facing today’s dental practice owner, and how to stay competitive in your market. Our discussion this week focuses on how to Beat ClearChoice and the Other Slick Selling Dentists In Your Area! This week (part 2 of 3), here’s what you’ll learn: Why ClearChoice and other big… Read More »

Prominent Internet Law Attorney Recommends Dentists Make Their Websites ADA Compliant Or Face Potential Litigation

Graig Presti, 4x Inc. 500/5000 CEO of Local Search For Dentists™ and Prominent San Fransisco Internet Law Attorney, Karl Kronenberger, Discuss “Why Dentists Should Make Their Websites ADA Compliant Or Face Potential Litigation.” Here’s what you’ll learn: Why Dentists Are “Low Hanging Fruit” For Plaintiffs Attorney’s and ADA Lawsuits Why Adding An “Accessibility Link” To Your Practice Website Won’t Make Your… Read More »

“Beyond The Chair” (Part 3 of 3): “The ‘Tidal Wave’ That All Dentists Are Facing In 2017, and Why You Can NOT Afford To Ignore It!”

Welcome to Week 3 of our new series, “Beyond The Chair”. We discuss issues facing the dental practice owner, and how to stay competitive in your market. This week, here’s what you’ll learn: Why thinking like a patient (not a doctor) will give you the insight you need to appeal to more patients and get more case acceptance The “Pointed, Apex… Read More »

“Beyond The Chair” (Part 2 of 3): “Why Corporate Dentistry Doesn’t View The Solo Dentist As A Threat In Their Market Place” (You should know what they’re saying about you!)

Welcome to Week 2 of our new series, “Beyond The Chair”. We discuss issues facing the solo practice owner, and how to stay competitive in your market. Our discussion this week focuses on how to beat your competition and Corporate Dentistry at its own game and remain competitive in your market. This week, here’s what you’ll learn: The one thing… Read More »

“Beyond The Chair” (Part 1 of 3): “How To Stop Corporate Dentistry From Stealing Your Market Share! (even if they’re not in your neighborhood yet)”

Welcome to Week 1 of our new series, “Beyond The Chair”. We discuss issues facing today’s dental practice owner, and how to stay competitive in your market. Our discussion this week focuses on how to beat Corporate Dentistry (even if they’re not in your neighborhood yet) at its own game and remain competitive in your market. This week, here’s what you’ll… Read More »

7 Key Numbers Dentists Don’t Track (but should!)

Every dentist hopes that the each year is better than the next, but unfortunately that is not how it usually goes. You set lofty goals, but have no real idea what your current numbers are, so hitting those goals is a moving, invisible target. Remember, you can’t manage what you don’t track and 99% of dentists are not tracking their… Read More »

Is Your Dental Practice Neglecting Your Patients And Their Best Interests?

Guest Post By Dr. David Moffet, The Ultimate Patient Experience In the delivery of World Class Dental Customer Service the most important outcome, or measure, is really quite simple. A successful dental practice must have one hundred percent of its scheduled appointments kept and attended by the patients who make those appointments. Any time that we have appointments missed or… Read More »