“Beyond The Chair” (Part 3 of 3): “The ‘Tidal Wave’ That All Dentists Are Facing and Why You Can NOT Afford To Ignore It!”

Welcome to Week 3 of our new series, “Beyond The Chair”. We discuss issues facing the dental practice owner, and how to stay competitive in your market. This week, here’s what you’ll learn: Why thinking like a patient (not a doctor) will give you the insight you need to appeal to more patients and get more case acceptance The “Pointed, Apex… Read More »

“Beyond The Chair” (Part 1 of 3): “How To Stop Corporate Dentistry From Stealing Your Market Share! (even if they’re not in your neighborhood yet)”

Welcome to Week 1 of our new series, “Beyond The Chair”. We discuss issues facing today’s dental practice owner, and how to stay competitive in your market. Our discussion this week focuses on how to beat Corporate Dentistry (even if they’re not in your neighborhood yet) at its own game and remain competitive in your market. This week, here’s what you’ll learn:… Read More »

The Easiest Way To Build A Big Practice Of Loyal Patients

Guest Post By Dr. David Moffet, The Ultimate Patient Experience By the time this blog hits the newsstands the second US Presidential debate will have been run, done, and won. I’m writing this now, pre-debate. With a smile on my face. Because as I was out on my morning walk this morning I was in two minds as to whether… Read More »

The Need For Improvement Must Always Be A Constant

Guest Post By Dr. David Moffet, The Ultimate Patient Experience *** “One of the major reasons that businesses do not implement change into their customer service systems is their belief that the cost of change will be greater than the cost of making no changes. Which is false science. And illogical. But it is a belief trotted out time and… Read More »

“Beyond The Chair” (Part 2 of 3): “Learn What The Big Players (who attract the most Implant cases) Are Doing, And How You Can Get Those Patients To Choose You As Their “Go-to” Dentist!”

Welcome to this week’s episode of “Beyond The Chair”, where we discuss issues facing today’s dental practice owner, and how to stay competitive in your market. Our discussion this week focuses on how to Beat ClearChoice and the Other Slick Selling Dentists In Your Area! This week (part 2 of 3), here’s what you’ll learn: Why ClearChoice and other big… Read More »

Is Your Dental Practice Neglecting Your Patients And Their Best Interests?

Guest Post By Dr. David Moffet, The Ultimate Patient Experience In the delivery of World Class Dental Customer Service the most important outcome, or measure, is really quite simple. A successful dental practice must have one hundred percent of its scheduled appointments kept and attended by the patients who make those appointments. Any time that we have appointments missed or… Read More »

Why Dentists Will Make Less Money This Year (but can’t figure out why)

If you’re easily offended please don’t read on. Stop here. And hit DELETE. But if you want to run a better business, have more freedom and make the income that you deserve, so that you can better serve your patients and community, then read on… There is a reason the TOP 1% of the industry makes all the money and… Read More »

Are You A Dentist Or A Salesperson?

Guest Post By Dr. David Moffet, The Ultimate Patient Experience *** I often hear dentists say to me: “I’m a Dentist. Not a Sales Person.” Which is an interesting thing to say. When you are owning and running a Dental Office. Or working in a Dental Office that has an owner. Because unless you are a charity, and you are… Read More »

Have You Noticed An Increase In This Number?

Guest Post by Jayne Bandy, Founder of Dental Phone Excellence You don’t know why or how to stop it but you are seeing an increase in the number of cancelled appointments. What is going wrong? This is a problem happening in many Dental Practices. It is a problem that needs to be looked at very carefully before it gets out of… Read More »

Only Offer This When You Make Appointment Times And Watch The Difference

Guest Post by Jayne Bandy, Founder of Dental Phone Excellence *** I was online reading a post on a Dental Front Office social media page. The dilemma was the patient who cannot make their mind up when they are given an appointment time. My answer is if this is happening then *you* are making it happen and not your patient. Do… Read More »