The REAL Reason Why You Have Too Many NO SHOWS (and it’s not what you think!)

Let me start out by saying this post has nothing to do with “reminding” patients more or adding yet ANOTHER software, email, or texting solution to your practice management software. This is something totally counterintuitive that you’ve likely never given any thought to. As founder and CEO of one of the most reputable, successful and fastest growing companies in all… Read More »

Virginia Dentists Suspended For Trading Dental Work In Exchange For Opioids, Resulting In One Fatality

The opioid abuse crisis in this country seems to know no bounds. Now, doctors in our industry are part of the problem. But more than anything, it’s irrefutable proof that in this day and age of fake news online and systemic corruption, that you absolutely need to demonstrate that you run a trustworthy, transparent practice. This terrible tale leads us… Read More »

Are Dentists Bad Business People?

If you’ve ever read any of my articles in Dental Economics Magazine or The Profitable Dentist Magazine you know that I’m known for my “pull no punches” approach to business advice, mainly because it gets results. That being said…Before you get offended or upset with me about the topic of this blog post, understand that this is the direct opinion… Read More »

Dentist’s Staff Had Instant “Relief” When He Did This One Thing…

Click the “Play Button” below (turn up that volume👇👇) and listen to Dr. Flores on why he did this one thing and his team had instant “stress relief”…OR if you prefer a quick read, there is a full transcription below. Daniel A. Flores DDS, MS, PC has no complaints about recently hiring THE ONLY 4X-Inc. 500/5000 winning dental marketing agency Local Search For… Read More »

7 Key Numbers Dentists Don’t Track (but should!)

Every dentist hopes that each year is better than the next, but unfortunately that is not how it usually goes. You set lofty goals, but have no real idea what your current numbers are, so hitting those goals is a moving, invisible target. Remember, you can’t manage what you don’t track and 99% of dentists are not tracking their numbers… Read More »

Beyond The Chair (Part 1 of 3) with Graig Presti, MBA: “The Darkside of Dentistry and Why It’s Limiting The Growth Of Your Practice!”

Welcome to our new series, Beyond The Chair. We discuss issues facing today’s practice owner, and how to stay competitive in your market. Our discussion this week focuses on the Darkside of Dentistry. This week, here’s what you’ll learn: The unfortunate reason why some industry “experts” have polluted the profession by preaching that marketing and selling are bad, and all you have… Read More »

Is Your Dental Practice Neglecting Your Patients And Their Best Interests?

Guest Post By Dr. David Moffet, The Ultimate Patient Experience In the delivery of World Class Dental Customer Service the most important outcome, or measure, is really quite simple. A successful dental practice must have one hundred percent of its scheduled appointments kept and attended by the patients who make those appointments. Any time that we have appointments missed or… Read More »

Why Dentists Will Make Less Money This Year (but can’t figure out why)

If you’re easily offended please don’t read on. Stop here. And hit DELETE. But if you want to run a better business, have more freedom and make the income that you deserve, so that you can better serve your patients and community, then read on… There is a reason the TOP 1% of the industry makes all the money and… Read More »

Have You Noticed An Increase In This Number?

Guest Post by Jayne Bandy, Founder of Dental Phone Excellence You don’t know why or how to stop it but you are seeing an increase in the number of cancelled appointments. What is going wrong? This is a problem happening in many Dental Practices. It is a problem that needs to be looked at very carefully before it gets out of… Read More »

Only Offer This When You Make Appointment Times And Watch The Difference

Guest Post by Jayne Bandy, Founder of Dental Phone Excellence *** I was online reading a post on a Dental Front Office social media page. The dilemma was the patient who cannot make their mind up when they are given an appointment time. My answer is if this is happening then *you* are making it happen and not your patient. Do… Read More »