I hear Dentists saying repeatedly that they are losing patients and that they are not getting enough new patients coming back through the door. This is not good news for any Dental Office. I mentioned a few weeks ago that it is crucial to decide which type of patients you prefer to see, and to start attracting those patients. Don’t… Read More »
The First Step To Increasing Your Call Conversions Is…
Call conversions is the one part of our business that we often overlook. Or we do monitor it for a while then for some reason we stop. Measure your results. To put it bluntly, if you are not measuring your results you really have no idea what is going on in your business. When I talk about measuring I mean… Read More »
The Dental Business Model Dilemma. So Many Choices…
Setting your Dental business up for success or setting it up for stress are two very real alternatives in today’s uncertain economy. On the one hand there exists the opportunity of dealing only with patients who seek out and value your services and your skills. In this environment there is no intermediary. You perform a procedure. For that procedure you… Read More »
The Absolute Worst Question To Ask A Patient On The Phone
One of the worst questions to ask on the phone is: “Would you like an appointment?” It seems like a sensible and polite question to ask a new patient on the phone or a patient standing in front of you at the desk after seeing the dentist. Or is it? Now it’s fabulous if the answer is yes but what… Read More »
Four Scary Things That Are Happening In Your Dental Office.
Here are four scary things I have noticed lately in Dental Offices and yes, there are more than four scary things happening…. Check these four things are not happening in your Dental Office. If they are then fix them straight away. Everyone answers the phone differently Does it really matter if everyone is answering the phone in a different way?… Read More »
Human Resources Questions for Dentists: Odors from smoking, ‘rehiring’ employees
While you won’t be able to stop the employee from smoking, and you can’t use the act of smoking as a basis for termination because it is a legal activity, you can certainly control how that habit affects your practice.
12 Ways To Recession Proof Your Dental Practice
I’ve coined 2016 “The Year of The Bankrupt Dentist”. The reasons for this are simple. Corporate dental practices are invading cities and breaking private practices over their knees in a matter of months. Patients are spending less money (hoarding cash due to uncertainty, looming elections, terrorism etc.). These LARGE private mega practices are buying up everything in sight, taking over… Read More »
Charlie Dombek CPA – International business and financial advisor
Are You Being Secretly Targeted By the IRS? While it has been widely publicized that the IRS has been targeting tax-exempt conservative groups for audit, the IRS has quietly expanded the selection of small business owners, successful entrepreneurs and upper income earners. Most troubling has been the expansion of the IRS workforce under the Obama administration and the impact this… Read More »
Marketing For Dental Offices SECRETS Marketing For Dental Practices Revealed
Reputation Management For Dentists…Be Proactive NOT Reactive!
Complaints about private dental treatment are up by 17%. (source: DCS) Dentists have dealt with more than 1,800 complaints in this year. There were over 14,000 calls in just 11 months; that involved complaints about private dental care. The REAL moral of this story is what are you doing to protect yourself online? Your online practice reputation impacts every form… Read More »
